Frequently Asked Questions
Everything you need to know about your journey to ultimate comfort.
What makes Orthofeet® footwear different from regular shoes?
Our footwear is engineered with proprietary orthotic insoles, anatomical arch support, and ergonomic cushioning to alleviate foot and heel pain while improving overall alignment.
How do I determine the correct size and width for my feet?
We offer a comprehensive sizing guide on each product page. Our shoes come in multiple widths, including Wide and Extra-Wide, to ensure a non-binding, pressure-free fit.
What is your return and exchange policy?
We offer a 60-day wear test. If you are not completely satisfied with the comfort and fit of your shoes, you can return them for a full refund or exchange within 60 days of purchase.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
Are your shoes suitable for specific medical conditions like diabetes or bunions?
Yes, Orthofeet® shoes are specifically designed with soft, padded interiors and wide toe boxes to provide relief and protection for those with diabetes, bunions, plantar fasciitis, and neuropathy.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through services like Afterpay and Affirm.